Privacy Policy

We (also referred to as "we", "us", or "our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to explain how we collect and store the information you provide through the Gaingate website (the "Website").
We uphold the following principles:

To ensure transparency in how we collect and process your personal information:

We want you to be able to make informed decisions about the use and processing of your Personal Data. That is why we created this website. To achieve this, we use various methods and procedures to provide you with relevant information on how Personal Data is used. If we believe you need specific details, we will share them at the appropriate time. We are happy to answer any questions and will provide any clarifications you require, subject to legal constraints. You can reach us by email at: info@finqix-lux.com

Personal Data will be used solely for the purposes set out in this Policy.

Personal Data may be processed by us for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, complying with regulatory and legal obligations, and conducting administrative and business activities to support the delivery and use of the Services. We also process Personal Data to better understand your preferences and needs.

To utilise essential tools to safeguard your rights with respect to Personal Data:

We want you to be able to make informed decisions about the use and processing of your Personal Data. That’s why we created this website. To achieve this, we use various methods and procedures to provide relevant information on how Personal Data is used. If we believe you need specific details, we will share them at the appropriate time. We are happy to answer any questions and provide any clarifications permitted by law. You can reach us by email at: info@finqix-lux.com

Protect Your Personal Data:

While we cannot guarantee the absolute security of your Personal Data, we will continue to implement a range of measures and best practices to ensure that your Personal Data remains protected. Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy explains the types of Personal Data the Company collects about natural persons and how we process it, share it with third parties, and protect it. It concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly in combination with other information we hold or can access. The Policy defines ‘processing’ as any operation involving the use or collection of Personal Data, including the management, structuring, and storage of Personal Data. Our services are intended for a general audience and are not designed for individuals under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware that we have collected information about a child, we will delete it as promptly as possible.

2. What Personal Data Do We Hold About You?

When you access our services and channels, or visit our website, we collect Personal Data. In some cases, we may request Personal Data directly from you. In others, we collect it by analysing how you use our Services and channels, or by receiving information from our third-party partners.

3. No obligation to provide personal information to the Company and the potential consequences.

You are not obliged to provide Us with any Personal Data. However, in certain circumstances, if you choose not to do so, this may prevent Us from delivering the Services or may restrict users' ability to access the website.

4. What types of Personal Data do we collect? When you visit our website, we may collect the following personal information:

This includes your online activity log; traffic data (including IP address and the date and time of access); the language you use; software crash logs; the type of browser; as well as information about the device you use. The information we collect is not personal data and cannot be used to identify you. Personal Data We receive from you: any personal data you voluntarily provide to Us when you connect with a third-party online trading platform through Us. Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. The Legal Basis and Reasons for Processing Personal Data

Your Personal Data is processed by the Company for the purposes outlined in this section and in accordance with the applicable legal basis.
Without a valid legal basis, the Company cannot use your Personal Data. The legal grounds that allow the Company to process your Personal Data are:

  • You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information via the Website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may require processing to pursue their legitimate interests, for example to enhance Our Services or to defend legal claims.
  • Processing must comply with a legal obligation.

Contact us by email for more information about the processing necessary to protect our legitimate interests.
Below is a list of purposes and legal bases on which we may use the Personal Data you provide.

Scope Legal Basis

1. To share your personal information with third parties at your request for the purpose of enabling access to digital trading.
Upon your request, we may collect Personal Data from you to forward to third-party companies

You have consented to the processing of your Personal Data for one or more purposes.

2. To respond to your requests, inquiries, or concerns
Personal Data is necessary to help us address any questions you may have about the Services.

Processing is necessary for the legitimate interests of the Company or a third party.

3. To comply with any legal, regulatory, administrative, or judicial requirements, Personal Data is processed to satisfy applicable obligations.

Processing is necessary to comply with our legal obligations.

4. To improve Our Services
We may use Personal Data to improve Our Services, including, among other things, crash or malfunction reports we collect in relation to the Services.

Processing is necessary for the Company’s legitimate interests or those of a third party.

5. To prevent fraud and misuse of our Services

Processing is necessary for the legitimate interests of the Company or a third party.

6. To carry out and oversee activities that comply with the requirements of Our Services
These may include back-office operations, business development, strategic decision-making, governance and oversight, etc.

Processing is necessary for the legitimate interests of the Company or a third party.

7. To conduct analyses, including statistical analyses
To support decision-making on various matters, we use a range of analytical techniques (including statistical methods).

Processing is necessary for the legitimate interests of the Company or a third party.

8. To safeguard our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
We may process Personal Data to protect our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is necessary for the legitimate interests of the Company or a third party.

6. Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party service providers that support our operations, such as hosting and storage providers, for IP address processing and user experience analytics.
You may also request that we provide specific Personal Data about you to third-party trading platforms. In such cases, we will share the Personal Data you provide to us with those third-party trading platforms. The use of your Personal Data by these platforms is subject to their privacy policies, and your Personal Data may be shared with multiple trading platforms.
The Company may further share Personal Data with affiliated entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers to its customers.
Where necessary to safeguard the rights or property of third parties, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
Additionally, we may share Personal Data about you with potential investors, buyers, or lenders of the Company or any other company within the group in connection with a relevant transaction (including the transfer or sale of assets of the Company or any other company within the group) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

ONLINE TRACKING NOTICE

We may use third-party services, such as advertising providers on our website and analytics companies. These providers may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing behaviour to enhance your user experience, remember your settings, and customise products and services you may enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and remain for a short period, ending when you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period after you close your browser. They help the Website recognise you as a returning user and make it easier for you to return to the website.

7. Cookies and Third-Party Services

We may use them based on their intended purpose:

Type of cookie Scope Legal Basis
Type of cookie

Cookies are strictly necessary

Cookies are strictly necessary

These cookies are essential for accessing the features you’ve requested and for navigating our website. We use cookies to provide the information, products and services you’ve requested from us.
They enable your device to download and stream data, letting you move around the website, use its features, and return to pages you’ve visited before.

Cookies collect personal data, such as your username and last login date, to verify that you are logged in to the site. They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality Cookies

Scope

Cookies help us recognize you each time you visit our site and also enable us to save your settings and preferences.

Additional information

They remain active until their expiry date and persist even after the browser is closed.

Type of cookie

Cookies for performance

Scope

We use cookies to gather statistical data on the site's performance and to help improve it. They also allow us to carry out analytics across our website.

Additional information

Cookies store anonymous data that is not linked to any identified or identifiable natural person. They can be cleared when you exit your browser. Some cookies remain valid indefinitely.

Cookies are blocked or have been removed
To block or remove cookies, update your browser settings. The links below provide guidance for the most popular browsers.

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari
However, please note that some or all of the Website’s functions and features may not work as expected if this occurs.


ONLINE TRACKING NOTICE This service does not currently honour Do Not Track signals.
8. Retention of personal data about You

The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or longer where permitted by applicable laws, regulations, policies, and orders. We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue to share your data for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transfer of personal data to a third country or an international organisation

Your personal information may be transferred to other countries (i.e., to a third country—meaning a country other than the one in which you reside) or to international organisations or other jurisdictions. The Company takes all necessary measures to safeguard the Personal Data you provide and ensures that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
  • The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities, in accordance with Article 46(2)(a).
  • The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details of the security measures it uses to protect your Personal Data when transferred to third countries or international organisations. Please email us at info@finqix-lux.com


10. Personal Data Protection

We have implemented appropriate organisational and technical measures to safeguard Personal Data, including preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
However, we cannot guarantee or warrant that the security of your Personal Data will be error-free. We are not responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including, without limitation, disclosure due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by law or by other obligations beyond our control, we may be obliged to disclose your Personal Data to third parties, such as public authorities. We cannot control the level of protection those third parties provide to your Personal Data in such circumstances.
Because data transmitted over the internet cannot be completely secure, the Company cannot ensure the security of Personal Data you send to us online.

11. Hyperlinks to third-party websites

Links to third-party websites and applications are available on this website. These sites and apps are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to activities conducted through such sites or apps.
When you visit any third-party website or app, we recommend that you read their privacy policies before deciding to access or use their services. We also suggest that you provide any Personal Data to them only after doing so.

12. Changes to this Policy

This Policy may be updated at any time. If we make changes to this Policy, we will notify you by posting the updated version on our website. In addition, when we introduce significant modifications, we will seek to inform you through methods we deem appropriate and will publish an announcement on our website. Unless explicitly stated otherwise, amendments will take effect upon publication of the revised Policy.

13. Your rights regarding your personal information

You are entitled to ask us to verify the accuracy of the Personal Data collected about you, to correct any errors, and to delete any Personal Data not required by Us. You may also restrict the scope and types of processing of your personal information. If you are a resident of the EEA, please refer to this page:
These rights are available to you with respect to the information you provide concerning your Personal Data. You may exercise your rights by writing to the email address below. Access rights
The Company can verify whether Personal Data about you is being processed. If it is, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it.
The right of access must not conflict with the rights and freedoms of others. If your request would adversely affect another person’s rights and freedoms, the Company may refuse or limit compliance. Right to rectification
The Company will rectify inaccurate Personal Data. You are entitled to require that any incomplete Personal Data concerning you be completed, taking into account the purposes of processing. Right to Erasure
The following reasons apply: (a) Personal Data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing of your Personal Data based on legitimate interests pursued by Us or by a third party; (e) Personal Data have been processed unlawfully; or (f) Personal Data must be erased to comply with the Company’s legal obligations. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you contest the accuracy of your Personal Data, you may ask the Company to restrict its processing. If processing is restricted, Personal Data may be stored only with your consent or for the establishment, exercise or defense of legal claims, to protect the rights of another natural person, or for reasons of important public interest of the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You may also request that your Personal Data be transmitted directly by the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to portability must not adversely affect the rights or freedoms of others.
Right to challenge
You may object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. Unless we demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or the establishment, exercise, or defense of legal claims, we will cease such processing.
For direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to refuse consent
You may withdraw your consent for Us to process your Personal Data at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may submit a complaint to a supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to your Personal Data, as described in this section 13. We will provide the information requested under your rights in section 13 within one month of receiving your request. This period may be extended by up to two months if necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will inform you of any extension and the reasons.
Unless otherwise provided in section 13, the information supplied in response to your requests under section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action, or we may refuse to act.
If we have doubts about the identity of the person making the request, the Company may ask for additional information.